My life as a mommy :)

Wednesday, April 13, 2011

Asking for Respect.

I am not going to lie and say that being a cashier is a hard job. Quite frankly, it is a very easy job. One thing though, that really makes me strongly dislike my job is...

I understand that every customer wants to feel important and that as a cashier, I am there to make sure you had a great experience in the store and if you didn't then I am the last person you see, so I need to make you want to come back. However, I ask for respect also. I go out of my way to make sure people are happy, my boyfriend calls it my fake voice. I can be in a horrible mood but the moment I see a customer coming, I change that so that they will be happy. yes, I realize you want your check-out to be quick and happy. I try my best to do that. In saying that, I will also say this. I do not know every price in the store, I can not scan something if it doesn't have a tag and just because you have one item does not mean I will let you jump ahead.

I had THREE people make me cry yesterday. I have those rude customers everyday, but yesterday was the worst. One woman yelled that I work there so I should know the prices and since it wasn't ringing up the sales price that I was purposely trying to overcharge her. I do not have the ability to change prices. At all.

I had another woman tell me that my job was easy so she had no idea why this process was taking too long, even though she did not bring a shirt with a tag on it, so we had to wait on a price check. She cussed me out, telling me that she would call my manager, which she did. This was not my fault, but I still got the blame for it.

Then, the most rude lady of the day. She comes up to me, while I am on lunch and tells me that I should be less concerned with eating and more concerned with my customers so I needed to get to my register and start checking people out then told me I needed to find God. That one really hurt.

So, with all this being said next time you go somewhere to check out, please at least smile at your cashier. I smile and greet you, hoping that I can brighten one person's day. It makes my day the best when I have a customer that is happy and smiles.

Sorry for this long, mean post but i just needed to get this off my chest.

1 comment:

Julie said...

I can't believe people would treat you like that! I'm so sorry to hear it. I used to be a waitress, so I know how hard it can be sometimes working in customer service. I hope your next shift is better!!